1. Acceptance of Terms
Welcome to Arbeo. These Terms of Use ("Terms") govern your access to and use of the Arbeo platform, including our website at arbeo.jobs, application platform at app.arbeo.jobs, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.
2. Service Description
Arbeo is an AI-powered application review platform designed for hiring managers, department managers, startup founders, and business owners who need to review and organize job applications efficiently.
2.1 Core Features
- Job posting creation and management
- Application organization using kanban board interface
- AI-powered candidate analysis and matching
- Candidate profile enrichment using publicly available data
- Team collaboration tools including notes and comments
- Multi-company support with data separation
- Role-based access control and user management
2.2 AI-Powered Features
Our AI technology provides:
- Automated candidate qualification analysis
- Match scoring against job requirements
- Candidate profile enrichment from public sources
- Skills and experience evaluation
3. User Accounts and Registration
3.1 Account Creation
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account
- One person may not maintain multiple accounts
3.2 Account Responsibilities
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- You must keep your contact information current and accurate
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Service to:
- Review and organize job applications for legitimate hiring purposes
- Collaborate with team members on hiring decisions
- Manage multiple companies' hiring processes (where authorized)
- Export your data for backup or migration purposes
4.2 Prohibited Activities
You may not:
- Use the Service for any unlawful purpose or in violation of applicable laws
- Discriminate against candidates based on protected characteristics
- Upload, store, or share malicious software or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Reverse engineer, decompile, or attempt to extract source code
- Use automated tools to scrape or harvest data from the Service
- Share your account credentials with unauthorized parties
- Violate any applicable employment laws or regulations
5. AI Features and Limitations
5.1 AI Analysis Disclaimer
Important: AI-generated insights are suggestions only and should not be the sole basis for hiring decisions.
- AI analysis is provided as a tool to assist in your evaluation process
- You remain solely responsible for all hiring decisions
- AI insights may not capture all relevant factors about a candidate
- You should always conduct your own thorough evaluation
5.2 Data Enrichment
- Candidate enrichment uses publicly available information from web sources
- Enriched data accuracy depends on public source reliability
- You should verify important information independently
- Enrichment may not be available for all candidates
6. Data Ownership and Privacy
6.1 Your Data
- You retain ownership of all data you upload to the Service
- You are responsible for ensuring you have rights to upload and process candidate data
- You must comply with applicable privacy and employment laws
- You may export or delete your data at any time
6.2 Candidate Privacy
- You must obtain appropriate consent from candidates for data processing
- You are responsible for complying with applicable privacy laws (GDPR, CCPA, etc.)
- You must handle candidate data securely and appropriately
- You should only collect data necessary for your hiring process
7. Multi-Company Features
If you use our multi-company support features:
- You warrant that you have authority to manage hiring for each company
- Data for each company is logically separated within the Service
- You are responsible for managing appropriate access permissions
- Each company's data remains subject to the same privacy and security protections
8. Payment Terms
8.1 Subscription
- Our Service is offered on a subscription basis at $39 per month
- Subscription includes unlimited users, unlimited jobs, and all features
- Payment is due monthly in advance
- We offer a 14-day free trial for new accounts
8.2 Billing
- Subscription fees are billed automatically to your chosen payment method
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' advance notice
- Failure to pay may result in service suspension or termination
9. Service Availability
- We strive to maintain high service availability but cannot guarantee 100% uptime
- We may perform scheduled maintenance with advance notice when possible
- We are not liable for service interruptions beyond our reasonable control
- We recommend regularly backing up important data
10. Intellectual Property
10.1 Our Rights
- Arbeo and related trademarks are our property
- The Service software, design, and functionality are protected by intellectual property laws
- You receive a limited license to use the Service according to these Terms
10.2 Your Rights
- You retain all rights to your data and content
- You grant us necessary rights to provide the Service
- You may not claim ownership of our intellectual property
11. Disclaimer of Warranties
Important Legal Notice
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- We do not warrant that the Service will be uninterrupted or error-free
- We do not guarantee the accuracy of AI analysis or candidate enrichment
- You use the Service at your own risk
12. Limitation of Liability
Liability Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.
Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of applicable laws or regulations
- Your hiring practices or decisions
- Claims by candidates or third parties related to your use of their data
14. Termination
14.1 By You
- You may cancel your subscription at any time
- Cancellation takes effect at the end of your current billing period
- You may export your data before cancellation
14.2 By Us
- We may suspend or terminate your account for violation of these Terms
- We may terminate the Service with 30 days' notice
- We will provide reasonable opportunity to export your data
14.3 Effect of Termination
- Your access to the Service will cease
- We may delete your data after a reasonable retention period
- Provisions that should survive termination will remain in effect
15. Changes to These Terms
We may modify these Terms from time to time. We will notify you of material changes by:
- Email notification to your registered email address
- In-app notification when you next access the Service
- Prominent notice on our website
Your continued use of the Service after notification constitutes acceptance of the modified Terms.
16. Governing Law and Disputes
- These Terms are governed by the laws of Australia
- Any disputes will be resolved in the courts of Australia
- We encourage resolving disputes through good faith discussion first
17. Miscellaneous
- Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement
- Severability: If any provision is found invalid, the remainder remains in effect
- No Waiver: Our failure to enforce any provision does not waive our right to do so later
- Assignment: You may not assign these Terms; we may assign them with notice
18. Contact Information
If you have questions about these Terms, please contact us:
- Email: support@arbeo.jobs
- Support: support@arbeo.jobs
- Website: arbeo.jobs/contact
